Troubleshooting

The connection was interrupted

Retry and check whether the network changed.

After a disconnect, first rule out a network switch, VPN change or the room becoming unavailable.

What to check
  • Check internet connectivity.
  • If VPN is enabled, retry without it.
  • Make sure the room owner/administrator remains in the room.
  • Join again with the same code if it is still active.
Related articles
Cannot connect to a room→VPN, firewall and strict NAT→