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Quick answers.
01
How to create a roomCreate a room and get a short invitation code.
→02How to join with a codeEnter the seven-character room code on the home screen.
→03Approving a room join requestA participant joining by code must be approved by the room owner.
→04Call controlsMicrophone, camera, screen sharing and hang up are in one control bar.
→05Choose a microphone and speakerAudio devices are selected in Settings → Audio.
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All Connect help.
01
How to create a roomCreate a room and get a short invitation code.How to join with a codeEnter the seven-character room code on the home screen.Approving a room join requestA participant joining by code must be approved by the room owner.Section
Getting started
02
Call controlsMicrophone, camera, screen sharing and hang up are in one control bar.Choose a microphone and speakerAudio devices are selected in Settings → Audio.Test the microphoneCheck the input level before a call.Connect cannot see the microphoneCheck the device, Windows permissions and whether another app is using it.Cannot hear the other participantCheck output device, system volume and Connect volume.Section
Calls & audio
03
How to turn on the cameraThe camera is controlled from the same bar as the microphone.Choose a cameraSelect the device and check the preview in Settings → Video & screen sharing.Camera does not turn onCheck permissions, selected device and whether another app owns the camera.Section
Camera
04
How to share your screenChoose a display or an application window and start sharing.How to share system audioEnable System audio before starting the share.Change or stop screen sharingActive-share controls remain available during the call.Black screen while sharingCheck the source, capture permissions and the application being shared.Section
Screen sharing
05
How to use chatMessages are sent in the same room as the call.How to send a fileAttach a file in chat or drag it into the Connect window.Temporary and permanent filesConnect distinguishes temporary storage from keeping the original file.Section
Chat & files
06
How Connect establishes a connectionThe coordinator introduces devices; session data is designed for a direct route.VPN, firewall and strict NATThese restrictions can prevent a direct connection.Cannot connect to a roomCheck the code, owner availability and network restrictions.Section
Connection & networking
07
How to check for updatesConnect can query the official site for the current Stable version.How Connect verifies an updateMetadata is signed with Ed25519 and the file is checked with SHA-256.Section
Updates
08
The connection was interruptedRetry and check whether the network changed.Where to find Connect logsThe log folder can be opened from the About section.Section
Troubleshooting
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